Frequently asked questions

A place to rent a phone number for a few minutes, receive the verification code a website or app sends to it, and move on. You pay per number, from a prepaid balance.

Numbers are real US SIM cards first; for well-known sites you can also pick a number in another country.

Pick the site or app you need the code for, confirm the price, and you get a number right away. Enter it on the site. When the SMS arrives, the code shows on your dashboard: copy it, done.

Each number is held for a time that depends on the site (10–30 min), shown before you pay. You never pay for a code that does not arrive.

Social networks, email providers, ticketing and collectibles marketplaces. The list on the dashboard is live: it shows what is in stock right now, with its price.

Banking, payment and government services are not offered.

An email address and a password. Verify the email with the link we send, top up in crypto, and rent. No name, no phone number, no card.

Real SIM cards. Every US number is a physical SIM on a US mobile carrier; none of them are VoIP or virtual lines, so they receive codes the way any phone does.

The carrier is assigned for you. If a service needs a specific one, you can choose it at checkout for $0.50 more; the total is shown before you confirm.

Each number is held for a time that depends on the site (10–30 min), shown before you pay. If no SMS reaches it in that window, the full price goes back to your balance automatically. There is nothing to claim.

You can also cancel yourself 1 min after renting; the refund is the same.

Yes, on real US SIM numbers. After you click Done, the number stays on your dashboard with “Same number again” for as long as it can be rented again; each use is a new paid rental.

On some sites the number even stays open after the first code, and the next codes land on the same card for free. It is not guaranteed: someone else can take the number in between.

For well-known sites, yes: the rent window lists other countries under the real US SIM, each with its measured delivery rate, hold time and price. Pick the one you prefer.

For the hold time shown before you pay (10–30 min, depending on the site). The countdown on the card tells you how long is left. When it ends, the number goes back to the pool.

Up to 10 active numbers at the same time. Click Done on the ones you used, or cancel them, to free a slot.

With crypto, from the Balance page: choose an amount, a coin and a network, send the exact amount shown to the address, and the balance is credited once the network confirms it. The minimum deposit is $5.

For large amounts, a bank transfer can be arranged with support.

USDT, USDC, BTC, ETH, LTC, SOL, DOGE, XMR. Stablecoins are available on several networks (Tron, Ethereum, BNB Chain, Polygon, Solana, Base, Arbitrum): the top-up screen shows the exact list and how long each network takes.

No fee from us: you are credited the dollar value that arrives. You only pay your wallet's network fee. Send the exact amount shown; if less arrives, that amount is credited, not the full top-up.

Refunds are credited to your tix-sms.com balance straight away, and you can use them for your next rental. Every charge and refund is listed on your balance page.

The balance itself never expires and is not paid back out.

Funds sent to an address on another network or in another coin than the one shown cannot be recovered by us; the blockchain has no undo. Always send exactly what the top-up screen says.

If you sent the right coin on the right network and it is still not credited after the expected time, contact support with the transaction hash.

So that you can recover your account and your balance if you forget your password. Renting opens once you click the link in the email we sent; you can resend it from the dashboard.

Yes. From the Account page, scan a QR code with an authenticator app (Aegis, Google Authenticator, 1Password…). You then get eight recovery codes: keep them somewhere safe, each one signs you in once if you lose your phone.

Use “Forgot password?” on the sign-in page: we email you a link, valid for one hour, to choose a new password. Every device signed in to the account is signed out at the same time.

From the Account page, at the bottom. Finish or cancel your active numbers first. Any remaining balance is forfeited, so use it up before you delete.

Yes, for customers who have made a deposit: rent a number, read the code, cancel or finish, from your own code. Your first top-up unlocks it.

In your account, under API, once it is unlocked. There is no public documentation.